https://www.machform.com/forums/ MachForm Community Forums Topic: Form fails to email notification. en Mon, 04 May 2026 01:39:55 +0000 https://www.machform.com/forums/topic/form-fails-to-email-notification/page/2#post-14195 Sat, 31 Mar 2012 17:40:22 +0000 yuniar 14195@https://www.machform.com/forums/ <p>Can you let us know the URL to your form please? We'll check it.<br /> You can post it here or send it to our email: customer.service [at] appnitro.com </p> https://www.machform.com/forums/topic/form-fails-to-email-notification/page/2#post-14170 Thu, 29 Mar 2012 23:18:38 +0000 Kim 14170@https://www.machform.com/forums/ <p>I have a problem getting email notifications on the contact page I set up on my website. I believe that I have set everything up correctly, but I get this error message on my page.</p> <p>The connection was reset</p> <p> The connection to the server was reset while the page was loading.</p> <p> The site could be temporarily unavailable or too busy. Try again in a few<br /> moments.<br /> If you are unable to load any pages, check your computer's network<br /> connection.<br /> If your computer or network is protected by a firewall or proxy, make sure<br /> that Firefox is permitted to access the Web.</p> <p>I am trying to setup the email auto send and reply actions within the form. </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-7114 Sat, 29 Aug 2009 10:59:03 +0000 ryanpowell 7114@https://www.machform.com/forums/ <p>Thanks for you assistance. Just emailed you the FTP info. </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-7113 Sat, 29 Aug 2009 10:28:56 +0000 yuniar 7113@https://www.machform.com/forums/ <p>Hmm.. that's weird. GoDaddy usually worked fine.</p> <p>I noticed that you are using Linux hosting plan, this one is even better actually, you shouldn't need the SMTP setting I posted above.</p> <p>Is it possible for me to have temporary FTP login to your machform folder?<br /> We'll investigate it further.</p> <p>Please send the info to:<br /> customer.service [at] appnitro.com </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-7111 Sat, 29 Aug 2009 06:13:44 +0000 ryanpowell 7111@https://www.machform.com/forums/ <p>Hello yuniar,</p> <p>I tried the changes you mentioned and now I receive the following message when I hit the submit button.</p> <p>Error sending email: SMTP Error: Data not accepted.<br /> Warning: Cannot modify header information - headers already sent by (output started at /home/content/m/e/d/medigap06/html/machform/includes/helper-functions.php:489) in /home/content/m/e/d/medigap06/html/machform/confirm_embed.php on line 36</p> <p>Any suggestions? This form is on a clients site so I am currently just trying to test the form results email to my gmail account. Could that be causing any issues?</p> <p>Thanks,<br /> Ryan </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-7101 Fri, 28 Aug 2009 14:51:46 +0000 yuniar 7101@https://www.machform.com/forums/ <p>If you are using GoDaddy, you need to modify your config.php to use GoDaddy's SMTP.</p> <p>Based on their article here:<br /> <a href="http://help.godaddy.com/article/951" rel="nofollow">http://help.godaddy.com/article/951</a></p> <p>Modify your config.php and set these lines:</p> <pre><code>define(&#39;USE_SMTP&#39;,true); define(&#39;SMTP_HOST&#39;,&#39;relay-hosting.secureserver.net&#39;); define(&#39;SMTP_PORT&#39;,25);</code></pre> <p>you can left the other as default. </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-7099 Fri, 28 Aug 2009 09:40:32 +0000 ryanpowell 7099@https://www.machform.com/forums/ <p>I seem to be having the same issue as matman. The form works great and sends to the control panel but I never receive an email notification. The hosting company is GoDaddy and I've tried the php test already (I receive the "Mail sent! Please check it." message but never receive an email). </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2717 Thu, 21 Aug 2008 11:32:33 +0000 yuniar 2717@https://www.machform.com/forums/ <p>I've just checked your forms and see the built-in CAPTCHA image already showing up there.<br /> I suppose you have fixed it? </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2714 Wed, 20 Aug 2008 21:23:19 +0000 aladdin 2714@https://www.machform.com/forums/ <p>Thank you for your reply, I tried it, that means<br /> I can only use recapcha and internal captcha<br /> I can use the recapcha alright , it is woring well<br /> but for ease of access or my customers i want to use the internal captcha, simply the image doesnot show up<br /> should I send you the login names ad other info to see foryourself<br /> Thanks for your great help<br /> Sorry if posted this in the wrong place </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2709 Wed, 20 Aug 2008 05:54:59 +0000 yuniar 2709@https://www.machform.com/forums/ <p>Hello aladdin,</p> <p>Try this, change this line:</p> <p><code>define(&#39;USE_INTERNAL_CAPTCHA&#39;,true);</code></p> <p>to become:</p> <p><code>define(&#39;USE_INTERNAL_CAPTCHA&#39;,false);</code> </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2708 Wed, 20 Aug 2008 05:30:22 +0000 aladdin 2708@https://www.machform.com/forums/ <p>HEllo again dear yuniar </p> <p>It is me again, you see I got so addicted to your marvelous software, today I bought a new licence for another site I have , Well, i need your help here : </p> <p>after I made the form and enabled the captcha, it does not show up in the form, any idea why ??<br /> i used to have anther form on the same web with captcha, and it worked fine the past , but the new form from your software, dont want to show it at all, any great ideas,</p> <p> it shows well wiht my other site, both have the same host</p> <p> by th way my broswer is IE7</p> <p>here is my code in config.php</p> <p>/** CAPTCHA settings **/<br /> /** To use reCAPTCHA you must get an API key from <a href="http://recaptcha.net/api/getkey" rel="nofollow">http://recaptcha.net/api/getkey</a> **/<br /> define('RECAPTCHA_PUBLIC_KEY','6Lcm3IAAAAAAOOuW-maUseluGqdGI_Kx7WWgwvBK');<br /> define('RECAPTCHA_PRIVATE_KEY','6Lcm3AIAAAAAAOR4MHVThCdX9JXDxF7zPmJEPmrL');</p> <p>/** Set below to 'true' if you prefer to use the internal CAPTCHA implementation instead of reCAPTCHA **/<br /> /** GD extension must be enabled in order to use this option **/<br /> define('USE_INTERNAL_CAPTCHA',true);</p> <p> Any suggestion ? </p> <p>Thanks a million</p> <p>Aladdin </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2688 Sat, 16 Aug 2008 22:07:28 +0000 aladdin 2688@https://www.machform.com/forums/ <p>Thank you Yuniar; you have sorted my probelms ! you have been great help to me and you have a great custmoer service.</p> <p>It looks like my host doesnot allow email relying to protect them from the spam </p> <p>Thank you so much for a wonderful software! it is the best I have ever used </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2666 Wed, 13 Aug 2008 04:48:42 +0000 aladdin 2666@https://www.machform.com/forums/ <p>Sorry Yuniar, it went ok for 5 days and now the same failure came back again</p> <p> Today the entries were 9, non were sent to us on the our email.<br /> however when I try to test myself it sends notification.<br /> is this something to do wiht IP address blocking or something<br /> I have sent you email with all data you need to fix this any suggestion<br /> The forum was great help to me. but I cant beat this down<br /> Your form software is the best I have used I am sure there is something wrong with my setup.</p> <p>Please help me</p> <p> Thanks </p> <p>Aladdin </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2579 Mon, 04 Aug 2008 12:16:46 +0000 yuniar 2579@https://www.machform.com/forums/ <p>just a note. aladdin found the solution himself. </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2574 Sun, 03 Aug 2008 07:42:42 +0000 aladdin 2574@https://www.machform.com/forums/ <p>Hi here </p> <p>I have the same problem here ! it is frustrating </p> <p>I installed it yestrday notification was working ok but today i found that i got only one entry email out of 20 entries i got on the form !!!!!!!!!!</p> <p>it was working fine after I installed it but the enties are shown that i get no email notification ( i have 20 entries stored only for last night )<br /> Even when I tried to sent the entries to my address it gives error message </p> <p>I ran the script above and it sent me email just fine but then tried to fill in the form myself and send it back to me , it works well, then asked friend to fill in form and he send it ( diffrent IP addess) and he did, only confriamtion was to him but I get no notification at all for this entry?</p> <p>Any soulation, any help will be aprrecited </p> <p>I chekced the spam folder nothing there<br /> Helppppppppppp</p> <p>All the best </p> <p>Aladdin </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2463 Wed, 23 Jul 2008 16:01:21 +0000 matman 2463@https://www.machform.com/forums/ <p>Yes, I can sleep now that my forms are sending emails! Good night/day.<br /> Thanks,<br /> Matt </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2462 Wed, 23 Jul 2008 15:49:26 +0000 yuniar 2462@https://www.machform.com/forums/ <p>Indeed. Shouldn't you go to bed at 1.30 AM? ;-) </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2460 Wed, 23 Jul 2008 15:42:27 +0000 matman 2460@https://www.machform.com/forums/ <p>Woohoo! It's working. Thanks Yuniar. Quick response. That's great customer service. You must be on the other side of the world, since it's 1:30AM here in Arizona, USA.<br /> Matt </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2456 Wed, 23 Jul 2008 15:03:37 +0000 yuniar 2456@https://www.machform.com/forums/ <p>Hello Matt!</p> <p>I've just checked your server and found out that it uses dedicated SMTP host to send email.</p> <p>I've set the correct SMTP hostname to your config.php file.</p> <p>Try your form again please. The email function should be working now. </p> https://www.machform.com/forums/topic/form-fails-to-email-notification#post-2454 Wed, 23 Jul 2008 14:40:12 +0000 matman 2454@https://www.machform.com/forums/ <p>Yes, I have tried my GoDaddy.com hosted email and my Gmail account. Still no go. :( </p>