MachForm Community Forums » MachForm 3

1. williamansley
   Member

   I am seeing an error message when I try to create the first field in a new form in Machform 3.3. This is the error message:

   -----------------------------------
   Uh oh, we're having some difficulties.

   Our apologies, we're unable to reach the server.
   Please try again within few minutes.

   If the problem persist, please contact us and we'll get back to you immediately!
   -----------------------------------

   This happens when I am logged on as a test user who only has the right to create new forms. It does not happen when I am logged in as admin. If, when I am logged in as the test user, I save the form, re-open it and then add a field, it works, but this is not a workaround that I want to have to keep on using or to have to tell our users to use.

   Posted 14 years ago #
2. 

   yuniar

   Sorry, this was one bug that exist within early release of v3.3 package. We realized this bug after a day or so after the release and immediately patched the package with the fix.

   If you downloaded v3.3 within a day or so after the release date, most likely you are getting the bug.
   The fix is quite simple though. Please download v3.3 again from our member area and update the following files:

   - edit_form.php
   - save_form.php
   - notification_settings.php

   That should fix the bug. Simply update those files, no need to run the upgrade script again.

   ---

   MachForm Founder

   Posted 14 years ago #

3. williamansley
   Member

   Yes, I did download Machform 3.3 within a day or so after the release date. You updated files seem to have fixed the problem. Thank you.

   Posted 14 years ago #

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