MachForm Community Forums » MachForm 2

1. kcompton
   Member

   Im moving our site and our MachForm to a new server. Ive got the installer script to run, but when I login it just keeps giving me the same login screen. Ive double-checked my login info and it is correct. Any suggestions?

   Thanks!

   Posted 14 years ago #
2. 

   yuniar

   Can you let me know what is your new hosting company? Most likely, the PHP session functionality on your server is not properly configured.

   Some hosting companies such as Powweb, iPower, StartLogic requires you to modify the php.ini file to configure and enable PHP sessions.

   ---

   MachForm Founder

   Posted 14 years ago #

3. kcompton
   Member

   Its ipower. We are using the same company, but our previous server was Windows-based and we have switched to a Linux server.

   Posted 14 years ago #
4. 

   yuniar

   Ah yes, by default the PHP session on iPower doesn't seems to be configured yet. You will need to to your iPower control panel, go to PHP and Scripted Language section and then edit your php.ini file.

   Set the value of "session.save_path" to a correct folder path and make sure to folder is having writable permission.

   If you are having difficulty with this, we can help you directly. Simply contact us via email or our contact page below.

   ---

   MachForm Founder

   Posted 14 years ago #

5. kcompton
   Member

   I have access to the php.ini file, but Im not sure what changes to make or how to make them. Can you send me your email address and Ill send you my login info?

   Thanks!
   Kristin

   Posted 14 years ago #
6. 

   yuniar

   Hi Kristin,

   You can use the contact form here:
   http://www.appnitro.com/machform/contact

   Or send us email here:
   customer.service [at] appnitro.com

   We'll help you there.

   ---

   MachForm Founder

   Posted 14 years ago #

7. Brainwrap
   Member

   Hi, I'm having the same issue, but with a different hosting situation. I've been using MachForm on a Linux server without any problems for some time now, but recently moved several clients over to a new server (same company) which features, among other updates, PHP 5.3 (which I know many scripts have compatibility issues with).

   Since this move, MachForm is giving the same symptoms--the forms work fine, the emails are sent fine, but when I try logging into the Admin, I get kicked back to the login screen. No error messages, no "bad username/password" messages, just right back to the login screen.

   I *do* have access to php.ini but am nervous about making changes which would impact other sites on the same virtual server. Assuming this is the problem, any way of adding a simple line of PHP code to, say, the .htaccess or config.php file or whatever instead of messing with the root php.ini file?

   Posted 14 years ago #
8. 

   yuniar

   brainwrap -- what is your hosting company? session is pretty vital function. If it doesn't work for MachForm, then all your other scripts which uses session won't work as well.

   I suggest to contact your hosting tech support to get their assistance on this.
   So that the change only affect your particular site.

   It is possible to add ".htaccess" file and put the setting there, if your server is being configured to allow this.

   You can try adding .htaccess and put this code:

   php_value session.save_path "/your/folder/path"

   ---

   MachForm Founder

   Posted 14 years ago #

9. Brainwrap
   Member

   Yuniar--Yep, that did the trick, thanks!

   Posted 14 years ago #

10. connieteel
    Member

    I am having the same situation. I am using StartLogic. Are the settings the same as what you mentioned earlier for ipower?

    Thanks!
    Connie

    Posted 12 years ago #

11. connieteel
    Member

    I found this article on StartLogic's forum: http://www.startlogic.com/knowledgebase/beta/article.bml?ArticleID=1290#Nugget_1374

    I followed it exactly and still have the same problem. Every time I try to login, it just loops back to the login page with no error message.

    Posted 12 years ago #
12. 

    yuniar

    Connie -- that is the correct article indeed. Make sure you have the correct path for the "session.save_path" setting.
    If the problem persist, I can help you with this directly.

    Please contact us below:
    http://www.appnitro.com/contact

    and let us know any necessary login info. We'll help you with the settings.

    ---

    MachForm Founder

    Posted 12 years ago #

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