MachForm Community Forums » MachForm 3

1. MattShepherd
   Member

   I'm now getting this error:

   Fatal error: Uncaught exception 'Swift_TransportException' with message 'Failed to authenticate on SMTP server with username "sawbuckvoiceover" using 3 possible authenticators' in /home/mattshepherd/webapps/sawbuckvoiceover/machform/lib/swift-mailer/classes/Swift/Transport/Esmtp/AuthHandler.php:176 Stack trace: #0 /home/mattshepherd/webapps/sawbuckvoiceover/machform/lib/swift-mailer/classes/Swift/Transport/EsmtpTransport.php(265): Swift_Transport_Esmtp_AuthHandler->afterEhlo(Object(Swift_SmtpTransport)) #1 /home/mattshepherd/webapps/sawbuckvoiceover/machform/lib/swift-mailer/classes/Swift/Transport/AbstractSmtpTransport.php(123): Swift_Transport_EsmtpTransport->_doHeloCommand() #2 /home/mattshepherd/webapps/sawbuckvoiceover/machform/lib/swift-mailer/classes/Swift/Mailer.php(79): Swift_Transport_AbstractSmtpTransport->start() #3 /home/mattshepherd/webapps/sawbuckvoiceover/machform/includes/helper-functions.php(1088): Swift_Mailer->send(Object(Swift_Message)) #4 /home/mattshepherd/webapps/sawbuckvoiceover/machform/includes/ in /home/mattshepherd/webapps/sawbuckvoiceover/machform/lib/swift-mailer/classes/Swift/Transport/Esmtp/AuthHandler.php on line 176

   The form has worked in the past, and I don't know why it's stopped working now.

   Posted 10 years ago #

2. MattShepherd
   Member

   I'm on MachForm 3.5. Confirmed all settings for the SMTP sending, so I'm not sure what's up.

   Posted 10 years ago #
3. 

   yuniar

   Based on the error message "Failed to authenticate on SMTP server with username "sawbuckvoiceover" using 3 possible authenticators" -- it looks like you have incorrect SMTP credentials.

   You might want to try reset the SMTP password. Also make sure to double check the username, usually it's an email address.

   ---

   MachForm Founder

   Posted 10 years ago #

4. maudib
   Member

   out of the blue I'm getting the same error.. I'm using 4.2.. my PHP is up to date, as well

   you need to give MORE insight to what the problem might be as I'm MORE THAN SURE my credentials are correct

   Posted 9 years ago #

5. Saghalie
   Pro Member

   Check your port settings. TLS/SSL has changed ports - I think it's 587 or something like that. Happened to me too, when I changed the port it all worked fine.

   Regards,

   Saghalie
   http://www.kcmhosting.com

   Posted 9 years ago #

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