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Help with file uploads
Started 11 years ago by jambog | 7 posts |
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I need some help with the file uploader.
First, is there a way to set a minimum file size? I see where you can set a maximum. The reason I want to set a minimum file size is we print the photos for framing and often times customers will upload low resolution files that will not print properly. I would like to set it where they are required to upload files that are at least 800KB in size.
Second, When customers upload photos they appear as one long string of text. ie photobob.jpgphotojan.jpgphotojim.jpg
It gets confusing when there are several photos and easy to miss downloading one because they all “blur” together (especially if they put . in their file names). Is there a way I can have a space between the file names or have them listed ie
photobob.jpg photojan.jpg photojim.jpg
or
photobob.jpg
photojan.jpg
photojim.jpgThanks
Posted 11 years ago # -
No minimum file size can be set. Maybe just a note in the "User Guidelines" or something to tell the customer "must be at least 800K suitable for printing" even if the system doesn't check that is the case. It may then prompt users to make sure their files are at least what your minimum requirement is.
Not sure about the second part of the question, I did a short test of uploading multiple files, and they show in the Entry Manager (when you open and view an individual entry) as a neat list, one below the other, like:
image1.jpg
image2.jpgSo I'm not seeing the behaviour you describe.
etc.
By "jumbled up" do you mean that's how the attachments appear within the email that is sent? that might be because there's limited room in the email message window, or the way the email client handles and displays the attachments within the message. You haven't mentioned how you're viewing the submitted entries - either as emails, or through the Entries Manager.
Of course the full stop and extension is required, since that identifies the type of file it is.
Perhaps you can post a screen-shot of the behaviour as you describe it?
To post an image in this forum you just need to upload the screenshot image to your web server then use the
HTML tag within your message here with an absolute URL pointing back to the image (or put it up on Flickr or some other image archive service)
Posted 11 years ago # -
Thanks for the reply. You are correct, they do appear in a near list when I view them in the MachForm Panel. When the form is submitted it sends it to both the customer email that they enter as well as our gmail address...I'm in the habit of checking our gmail for the orders and they appear as a string of letters. So the problem appears to be with how gmail displays the message. I've never checked the actual form entries, I'm in such a habit of just downloading the images from gmail. As you can hopefully see from the image below, depending on the file names for the photos they can appear as quite a mess in the email. Any idea if there is a simple way to fix this in gmail? Thanks.
Posted 11 years ago # -
Below is how the entries appear in the Entries Manager....this is what I would like to see in the gmail email if possible...I know this is probably more of an issue with gmail and there is nothing I can do though the Entries Manager...but if anybody knows settings I can change in my gmail account to get the files to display the same there, that would be fantastic thanks.
Posted 11 years ago # -
jambog -- can you let me know the exact version of you rmachform? I think we had some bug previously regarding this issue.
MachForm Founder
Posted 11 years ago # -
Yuniar, I am using version 3.4 Standard License. Thank you.
Posted 11 years ago # -
I believe we have fixed this within v3.5
If possible, I suggest to update to v3.5However, if you don't want to update yet, please contact us directly.
We'll send you the specific patch for this issue.http://www.appnitro.com/contact
MachForm Founder
Posted 11 years ago #
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