This forum is no longer open and is for reading/searching only.
Please use our new MachForm Community Forum instead.
MachForm Community Forums » MachForm 3
Not receiving email copies of the form
Started 11 years ago by aly | 5 posts |
-
For the last five days I have received no emails of the form, there have been some forms submitted as I can see them if I log on, but even if I try to resend them to a different email address nothing comes through. Is this a known blip or is it just affecting me?
Posted 11 years ago # -
If it was working previously it may not be trouble with the Machform software, but with your hosting service or email server.
Try checking the settings for your mail server in the Machform options. What were you using, the SMTP or sendmail method?
Try sending normal email message to/from the address used as the "Recipient" address in Machform.
Perhaps it is sending too many and is blacklisted, or the messages are going to spam folder?
Posted 11 years ago # -
One of my sites also stopped sending emails but the form submission works fine.
I tested my other sites on the same hosting service and confirmed that the other sites were generating the emails submitted using Machform.Posted 11 years ago # -
Well the email side of things checks out ok, so it's some sort of problem between Machform and emails - any email address, not just mine.
Club296, did you find out what was causing a problem with emails on one site while the others worked fine, or is it an ongoing issue for you?
Although the form submission is working fine, it's just another step to have to keep checking to see if new submissions have been made, so without a resolution to this it'll be goodbye Machform from me which is a shame because it does exactly what I want in all other ways :(
Posted 11 years ago # -
@aly: Before you dump Machform, please try using the official Appnitro contact form. (Appnitro is the company behind Macform.) This forum is often a good way to get quick support from other users as well as the actual staff of Appnitro, but the Appnitro guys don't always seem to have time to read all of the posts here, but if you contact them directly for help, they will answer.
Posted 11 years ago #
Reply
You must log in to post.