MachForm Community Forums » MachForm 4

1. maudib
   Member

   Hi

   First of all ... LOVE the program. Its made life easier for me with multiple projects.

   However... just ran across a situation that I'm sure you guys can figure out.

   When you set a trial on a recurring charge; MachForm doesn't seem to recognize the initial payment. As a matter of fact, the entry in the DB is marked as UNPAID; (when in fact the initial 'setup/trial' fee has been paid). Thus NOT creating a 'payment_id'.

   You're well aware that "payment_id's" are like the lifeblood of digital automation accounting. Our coding is kinda left with a big "WTF" now that we don't have a payment_id to track a subscription due to incorporating a trial.... :)

   If I'm missing something PLEASE set me straight. But, would LOVE for you guys to figure out a fix ASAP.

   Thanks,
   Will :)

   Posted 10 years ago #

2. maudib
   Member

   it should be noted that this seems to be a PayPal issue, only

   Posted 10 years ago #
3. 

   yuniar

   Thanks for reporting this! I've checked and confirmed the bug. Apparently, this is happening when you are using PayPal Standard and recurring payments with trial period.

   Fortunately we have the fix already for this.
   Can you contact us directly please?

   We'll send you the fix.
   We'll update the package within member area shortly as well.

   ---

   MachForm Founder

   Posted 10 years ago #

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