MachForm Community Forums » MachForm 2

1. epacuit
   Member

   I recently installed the software successfully; however when I try to login to the admin panel nothing happens. More specifically,
   after entering the admin username/password the login page reappears. When I enter incorrect username/password I do get an error message. Any thoughts?

   Posted 16 years ago #

2. AMurray
   Pro Member

   At first glance I would guess you're entering the wrong credentials. This section of the config.php file has what you want if you wish to check the details on your installation:

   /** Admin user and password **/

   define('ADMIN_USER','Your User Name');

   define('ADMIN_PASSWORD','Your password');

   Not sure your issue is simply the wrong details though, seems something else is preventing it directing back to the admin once you log on.

   Posted 16 years ago #

3. epacuit
   Member

   Yes, I think something else is going on. I double checked my information and also when I enter an incorrect username or password it catches the error. I notice that it starts to load manage_form.php, but then I am immediately redirected back to index.php

   Posted 16 years ago #

4. AMurray
   Pro Member

   Perhaps cookies are not enabled in your browser...check this first. Although with cookies I would expect some other message such as "Cookies not enabled..." or something that specifically tells you the problem. Although I suppose an error page like that would need to be built into Machform so it redirects and tells you specifically that browser cookies are the issue....

   Perhaps if you clear your browse cache (temp internet files and the like), this might clear it up.

   Secondly, check in several browsers and try to log on to the admin - e.g. IE 7, IE 8, Firefox, etc, to make sure it's not a particular browser causing the issue.

   Only guessing here with the above, perhaps Yuniar can suggest something more concrete.

   Posted 16 years ago #

5. epacuit
   Member

   Thanks for your help; however it is still not working (I made sure that safari accepts all cookies, emptied the cache etc.). I also walked over to the bookstore and tried this on a windows machine running IE, but still the same problem...

   Posted 16 years ago #

6. epacuit
   Member

   Does it matter *where* it is installed? I.e., under publc_html?

   Posted 16 years ago #
7. 

   redityo

   Hmm .. What is your hosting company ? some hosting company need special steps to enable the session. You can see to this post :

   http://www.appnitro.com/forums/topic/adjustments-to-machform-for-powweb-hosting?replies=9

   Anyway if you still have the problem, could you send your web host details to :

   customer.service [at] appnitro.com

   We need to check it further

   ---

   MachForm Support

   Posted 16 years ago #

8. epacuit
   Member

   I am using ipower.

   Posted 16 years ago #
9. 

   redityo

   I've got your mail.. let's continue there :)

   ---

   MachForm Support

   Posted 16 years ago #

10. Saghalie
    Pro Member

    Check the permissions on the machform directory.

    Saghalie
    Halo Wawa. Boison du Cafe

    Posted 16 years ago #

RSS feed for this topic

Reply

You must log in to post.