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MachForm Community Forums » MachForm 3

Remote server reporting error and rejecting messages


  1. mandarin
    Member

    I can send forms to domains on same server as running on but others are reporting errors like this one. (I've hidden recipient email.

    SMTP error from remote mail server after RCPT TO:<xxxx@xxxx.co.uk>: host mx1.thewebhostserver.com [213.5.180.28]: 550-Sender has no A, AAAA, or MX DNS records. server8.mandarincontrol.co.uk\n550 server8.mandarincontrol.co.uk

    Any ideas on fix?

    Posted 12 years ago #
  2. yuniar

    Are you accessing your MachForm using IP address or domain name?
    Either way, check into your email settings page and make sure you have a valid "From Email Address". It should be a valid email address and doesn't contain IP address.


    MachForm Founder

    Posted 12 years ago #
  3. mandarin
    Member

    Everything accessed via domain / simple link options. Valid email addresses.

    After plodding through server set up discovere an extra "." (fullstop) in domain on mail server that was causing the issue.

    Now sorted.

    Thanks

    Posted 12 years ago #

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