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Save and Resume later - question and problem


  1. crayon
    Member

    Hi,

    Question:
    I'd like to customize the Save and Resume checkbox title because some people apparently think that they must save before continuing on to the next form page.
    I've tried changing the text in includes/language.php , line; 332. However my changes don't appear in the form, even after resaving the form in the admin.

    Please advise how to change this title and perhaps the guideline text too.

    Problem (though not always.)
    When using this feature, I get an intermittent fault.
    I check the 'save and resume' check box, enter an email address, then select: "save form and resume later".
    When taking the link that appears either on the web page, or the email, then the saved form appears on its own page in a browser. So far, so good.
    Sometimes, when clicking 'continue' then this message comes up again:

    "Your progress has been saved.
    Please copy the link below and save it in a safe place:
    http://xxxxxxxx/machform/view.php?id=12742&mf_resume=15ba29f173

    You can resume the form at any time by going to the above link."

    So, it seems to be stuck in a kind of loop.

    I'm working on a mac 10.9.5, using Machform 4.7
    A PC user also got the same error.

    thanks.

    Posted 8 years ago #
  2. agdm619
    Member

    I have get this "Problem" from time to time as well using the save and resume feature as well as our users. It seems if I start clearing cache in the browser on the mobile device or desktop this fixes it. Not a great fix for the end-user and i wish there was a real fix for this.

    Posted 8 years ago #
  3. williamansley
    Member

    Which browser (and which version) were you using on the Macintosh? What about the PC user? Can you contact them to find out the browser and version they used?

    Posted 8 years ago #
  4. crayon
    Member

    Browsers being used; Safari 9.03, Firefox 43.0.1.
    I know that my employer/ testers use a range of browsers and PC's... I could ask.

    Cache issues: Yes, I hope that is all it is.

    Posted 8 years ago #
  5. danielamaierhofer
    Member

    Same issue on multi-page form:

    if a save to resume, come back "withouot clearing cache",and
    everytime i press "next page", i´m landing on the first page.

    Need urgent fix,

    I cannot offer this forms to my customers with this bug.

    Posted 8 years ago #
  6. williamansley
    Member

    This may be addressed by one of the bugfixes in Machform 4.8:

    Bugfix: Resuming a form using the same browser window won’t work correctly and loop into ‘your progress has been saved’ message

    The full list of new features and bug fixes can be found here:

    http://www.appnitro.com/blog-machform48-released

    Posted 8 years ago #
  7. csamuel69
    Member

    I am on 4.8 and have a similar issue with a save and resume link. Whey they resume and complete the form it does not submit, it takes them to the first page of the form.

    Posted 8 years ago #

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