MachForm Community Forums » MachForm 3

1. pohopetch
   Member

   On a newly installed Machform 3 I get the message "Your session has been expired. Please start again." on form submission. I have tried the javascript and php form file code imbedding options. I have also moved the automatically generated <?php session_start(); ?> code to the very top of my page source as there was some other php code on the page. Using php 5.3.

   I also find that none of the captcha options work - i.e. if I enter the correct letters it keeps coming back with an error saying I have not completed the captcha entry correctly. I suspect this is connected to the session problem.

   Thanks for your help

   Posted 11 years ago #

2. zforray
   Member

   Did you check for PHP versions/compatibility? Do you have access to PHP.INI to check settings?

   Posted 11 years ago #
3. 

   yuniar

   Can you let me know the URL to the page where you embed the form please?

   Or you can send it to:
   http://www.appnitro.com/contact

   I'll check it.

   ---

   MachForm Founder

   Posted 11 years ago #

4. pohopetch
   Member

   Thank you Yuniar - problem solved as per your instructions. Sorry I did not notice this myself. iPower do have a phpsessions directory setup by default but it was in the server root not the document root (i.e. one level too high). I suspect this was because we have been hosting with them for 10 years or more and their configuration has changed a lot in that time, as have the hosted php versions. Resetting the session directory in php.ini to correct directory (i.e. document root/phpsessions) solved problem. Captcha now also works as expected.

   Posted 11 years ago #

5. jacorley
   Member

   I just tried setting up my first stripe payment form. The form submits and adds info to database but the session expires text appears where I am assuming the stripe form displays.

   All other forms, including paypal are working fine.

   I assume this is a php.ini issue but don't know where to start.

   Thanks!

   Posted 11 years ago #

6. jacorley
   Member

   FYI...I am running stripe in test mode with the proper credentials. All other session uses are working properly.

   Posted 11 years ago #

7. pohopetch
   Member

   If all other Machform forms on your server are submitting OK without the session expired message, then I doubt this is a problem with the php.ini session settings on your server like I had.

   Posted 11 years ago #

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