MachForm Community Forums » MachForm 2

1. shelleyc123
   Member

   I followed the istallation instructions step by step and still cannot get it installed on my server. I use godaddy for my hosting...is there a known issue with them? All the items below have an "x" in the pre-installation checklist. I'm using MySQL 5.0. The only step that was successful is the data folder is showing up as writable....

   PHP Version >= 4.3.0
   MySQL Version >= 4.1.0

   Correct User and Password for MySQL
   Client does not support authentication protocol requested by server; consider upgrading MySQL client

   Establishing a Connection to Database [ShelleyMachForms]
   Unable to connect to MySQL

   Posted 16 years ago #
2. 

   yuniar

   Your server seems to use an old client to connect to MySQL 5.0
   More detail here: http://dev.mysql.com/doc/refman/5.0/en/old-client.html

   There are few options to solve this:
   1) contact your hosting support and let them know this error. they should be able to upgrade the client.

   2) use mysql 4.1 database instead of mysql 5

   3) Open your database manager for that database from your hosting manager, and then open an SQL query window. In the SQL query window, enter the following:

   SET PASSWORD = OLD_PASSWORD('MyPassword');

   Replace MyPassword with your own password.

   If you don't feel comfortable doing one of those above. Let me know your GoDaddy login info and I'll check it for you.

   Mail to: yuniar [at] appnitro.com

   ---

   MachForm Founder

   Posted 16 years ago #

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