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Server Error 500


  1. obronie
    Member

    Hello, I receive the error on my website where I just tried to installed machform. I followed your installation documentation but when getting to the running script part I get a Server Error. Upon looking at the error log file, this line is there:
    PHP Fatal error: Class 'PDO' not found in /home/keys2/public_html/machform/installer.php on line 30

    Where did I go wrong?

    I uploaded the Machform Zip Folder first, extract and changed the config.php file within cpanel. This is not according to the documentation, but should not be an issue?

    Posted 10 years ago #
  2. AMurray
    Pro Member

    PHP Fatal error: Class 'PDO' not found in /home/keys2/public_html/machform/installer.php on line 30

    Have you enabled the PDO PHP extension; this is something your host might have to do if you don't have the means to turn on or off certain PHP extensions/features. It's technical but here's the PHP documentation for PDO (acronym : PHP Data Objects).
    http://php.net/manual/en/intro.pdo.php

    This is not strictly and directly a Machform issue.

    I expect Appnitro could check this for you (contact them directly below), otherwise it is best to contact your hosting service's Helpdesk.
    http://www.appnitro.com/contact

    If you didn't follow exactly the install instruction (such as excluding the /data, /hooks folders and the configuration.php file) then you might have issues but it wouldn't cause this problem you describe.

    Posted 10 years ago #
  3. obronie
    Member

    Thanks for a detail reply AMurray - can see why their is a Pro below your name! I will contact Appnitro first. I have Machforms on other domain on the same hosting account.

    Posted 10 years ago #

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